What is a Suspense Account? F&A Glossary

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• However, we must ensure that the suspense account balance is zero and that all entries are transferred to their respective accounts in order to provide a more accurate representation of our books.
• Therefore it is necessary to investigate and make corrections on regular basis.
• Contrarily if the credit side of your trial balance is larger than the debit side, the difference is recorded as a debit to the account.
• For example, if a financial institution gets a $50 partial payment from a customer, it must first create a suspense account.
• When the process is finished, the accountant may finally terminate the suspense account and transfer the money to the correct account.

Centralize, streamline, and automate intercompany reconciliations and dispute management. Accelerate dispute resolution with automated workflows and maintain customer relationships with operational reporting. Unlock full control and visibility of disputes and provide better insight into how they impact KPIs, such as DSO and aged debt provisions. Simplify, standardize, and automate your financial close in SAP. Match, analyze, and reconcile millions of transactions in minutes. Drive visibility, accountability, and control across every accounting checklist. DebitsDebit represents either an increase in a company’s expenses or a decline in its revenue.

Frequency: How Often Should Suspense Accounts be Reconciled?

The authors and reviewers work in the sales, marketing, legal, and finance departments. All have in-depth knowledge and experience in various aspects of payment scheme technology and the operating rules applicable to each. The team holds expertise in the well-established payment schemes such as UK Direct Debit, the European SEPA scheme, and the US ACH scheme, as well as in schemes operating in Scandinavia, Australia, and New Zealand. You might receive a payment but be unsure which customer paid you. If you don’t know who made the payment, look at your outstanding customer invoices and find which one matches the payment amount. Contact the customer to verify that it’s their payment and the right invoice. There are several situations for holding an entry in a suspense account.

Problems that caused transactions to post to Suspense must be identified and corrected. Now you know the insights of the suspense account and its usage in the balance sheet. So if you need to explore more about the same or need to clear out other queries on the Sage accounting system, give a call to experts. There is a toll-free number to contact Sage 50 Support professionals. As far as the accuracy of data is concerned it is equally important.

You buy a fixed asset but don’t receive it until it’s paid off

As the name suggests, the error involves total exclusion of a transaction. Such that the transaction that took place at a particular time was not recorded in any of the documents of the business, be it source document, book of original entry or ledger account. The point suspense account in balance sheet is that although the error has occurred, the trial balance still balances. An example of error of omission is a case where a buyer bought goods on credit but was totally ignored. The accountant can also set up suspense accounts for individual company departments.